Effective Date: 10-05-2025

At Air Star Megacorp Pvt. Ltd., we are committed to safeguarding the privacy of your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us in-store, through customer service, or via other offline channels. By engaging with our products or services, you consent to the collection and use of your data as outlined in this policy.

1. Information We Collect

We collect personal information through various offline interactions, including:

Customer Information Name, contact number, email address (if provided), and physical address when purchasing products or availing of services.

Purchase Information: Product details, purchase history, and payment method used (e.g., credit/debit card, cash).

Customer Feedback:Any information you provide during feedback or customer service interactions, including surveys or complaints.

In-Store Interaction Data Any data collected via loyalty programs, contests, or promotions that require personal information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders & Provide Customer Support: To process your purchases, provide after-sales service, respond to inquiries, and handle returns/exchanges.

Improvement of Products & Services: To enhance the quality of our products and services based on your feedback.

Legal & Compliance: To comply with applicable laws and regulations, and resolve any disputes that may arise.

3. How We Protect Your Information

We take reasonable precautions to protect your personal data, including:

Physical Security: We restrict access to personal data to authorized personnel only.

Data Storage:Any customer data collected through forms or during transactions is securely stored and handled according to industry standards.

Data Retention: Your personal information will be retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:

Legal Compliance:: If required by law or legal processes, your information may be disclosed to authorities or courts to comply with legal obligations or protect the company’s rights.

Business Transfers: In the event of a merger, acquisition, or sale of the company or its assets, your data may be transferred to the new owner, but only for the purposes described in this Privacy Policy.

5. Cookies & Tracking

Since we do not offer online services, we do not collect data via cookies or tracking technologies typically used on websites. However, if you visit our physical stores or use certain in-store promotional systems (like kiosks), data may be captured via those systems, but this would be limited to the purpose of your interaction.

6. Children’s Privacy

Our services and products are not intended for children under the age of 13. We do not knowingly collect personal data from children.

7. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted at our retail locations or communicated through other appropriate channels. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about how your personal data is handled, please contact us:

Air Star Megacorp Pvt. Ltd.

Company Address: 789, Numaish Maidan Road, Bulandshahr (203001), Uttar Pradesh, India

Phone Number: 033 690 28642

Email Address: support@airstarmegacorp.com